Privacy Policy

When you use Bonza96 Casino, we may handle information that identifies you, relates to your account or helps us operate the website. The information collected will depend on the services you use, the actions you take and the information you choose to provide. Some information is supplied directly by you, while other information is collected automatically when you use the website.

Account and contact details

This may include your name, date of birth, residential details, username, password, telephone details and email address, together with information about your account preferences. We may also keep records of messages, requests and other communications you send to customer support.

Verification information

To verify identity, age, eligibility or the security of an account, we may request identity documents, proof of address, source-related information or other verification material. These documents may contain sensitive details. We use them for account verification, fraud prevention, responsible operation of the service and compliance with legal obligations.

Payment and transaction records

We may handle information about deposits, withdrawals, wagers, account balances, bonuses where applicable, payment methods and transaction history. Payment information may be processed by payment service providers. We may receive information needed to confirm a transaction without necessarily receiving or storing complete payment credentials.

Device, usage and cookie data

When you browse or use the website, we may collect technical information such as your IP address, browser type, device type, operating system, language settings, pages viewed, approximate location, access times and information about how you interact with the site. We may also use cookies and similar technologies to remember settings, support security, understand website performance and improve the user experience.

Bonza96 Casino uses personal information only for legitimate business, service and compliance purposes connected with operating an online casino website. Depending on the circumstances, information may be used for the following purposes:

• Creating, maintaining and administering your player account.
• Providing website features, gaming services, account functions and customer support.
• Processing deposits, withdrawals and other account transactions.
• Confirming your identity, age and account information.
• Conducting security, anti-fraud, anti-money laundering and other risk checks.
• Detecting, investigating and preventing suspicious, unlawful or prohibited activity.
• Communicating with you about your account, service requests, security matters and important operational changes.
• Sending marketing or promotional communications where permitted and where you have provided the required consent or otherwise allowed us to do so.
• Understanding website use, testing features, fixing technical problems and improving our services.
• Meeting legal, regulatory, accounting, tax, reporting and record-keeping obligations.
• Protecting the rights, property, safety and security of players, the website and relevant service providers.

We may combine information collected from different parts of the website where this is reasonably necessary for these purposes. We do not use personal information for unrelated purposes unless permitted or required by applicable requirements, or where you have otherwise been informed.

Marketing communications

If you receive marketing messages, you can withdraw your consent or opt out at any time. Service and security messages may still be sent when they are necessary to administer your account, process a request or protect the website. Withdrawing marketing consent does not necessarily remove your account information or stop all communications that are required for operational or legal reasons.

We may share relevant information with carefully selected service providers that help operate the website and provide services. These providers may support payment processing, identity verification, fraud monitoring, technology, hosting, customer support, communications, analytics, security and professional services. They should only use information for the services they provide or as otherwise permitted.

Information may also be disclosed where reasonably necessary to protect players, investigate suspected fraud or unlawful activity, enforce applicable terms, respond to legal processes, or meet an obligation imposed by law or an authorised public body. If the business or part of its operations changes ownership or structure, relevant information may be transferred as part of that change, subject to appropriate privacy protections.

Some service providers may process information in countries outside Australia. Where information is handled overseas, appropriate steps may be taken to protect it and to support compliance with applicable privacy requirements. The privacy protections available in another country may not be identical to those in Australia.

Security measures

Reasonable technical, administrative and organisational measures may be used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures can include access controls, account security procedures, monitoring and secure transmission practices. No online service can guarantee that information will always be completely secure, so you should choose a strong password, keep login details confidential and contact support if you suspect unauthorised access.

Cookies are small files or similar technologies stored on your device when you visit a website. Bonza96 Casino may use essential cookies to support login functions, security, account navigation and other core features. Other cookies may help remember preferences, measure website performance, understand general usage patterns and improve content or services.

Cookies may be placed by the website or by service providers that support functions such as analytics, security, payments or communications. The information collected through cookies may include device details, browsing activity, session information and preferences. These technologies are generally used in combination with other information to keep the website working and to make the experience more relevant.

You can manage, restrict or delete cookies through the settings in your web browser. You may also be able to configure your device to notify you before cookies are stored. If you block essential cookies, some account, security or website features may not work correctly. Browser settings apply to the device and browser being used, so you may need to update them on other devices.

You may have rights to ask what personal information we hold about you, request a copy of that information, ask for inaccurate or incomplete information to be corrected, request deletion of information in appropriate circumstances, and withdraw consent to marketing communications. You may also ask questions about how your information is used or raise a concern about its handling.

To exercise these rights, contact support@bonza96casino.best. Please describe your request clearly and provide enough information for us to identify your account and understand what you are asking for. We may need to verify your identity before providing information, changing account details or acting on a deletion request. This helps prevent information from being disclosed or changed without authorisation.

1. For access, ask for the personal information held about you and, where applicable, information about how it is being used.
2. For correction, identify the information that is inaccurate, out of date or incomplete and provide the correct details.
3. For deletion, explain which information you would like removed and why. We will consider the request in light of applicable requirements and legitimate operational needs.
4. To withdraw marketing consent, state that you no longer wish to receive promotional communications. You may also use an unsubscribe option included in a marketing message where one is available.

Deletion is not always immediate or possible. Some records must be kept for a period required by law even after an account is closed. We may also retain limited information where it is needed to complete transactions, resolve disputes, prevent fraud, maintain security, demonstrate compliance or establish, exercise or defend legal claims. When information is no longer needed, it may be securely deleted, anonymised or otherwise handled in accordance with applicable requirements.

Changes to this Privacy Policy

This Privacy Policy may be updated when our services, information practices or applicable requirements change. The current version will apply to information handled after it is published. We encourage you to review this page from time to time. If a change is significant, we may provide an additional notice through the website or another suitable communication channel.