Responsible Gaming

Responsible gambling means making informed choices, understanding the risks and keeping gambling within limits that are affordable for you. It involves treating casino games as entertainment rather than as a source of income. Every game involves risk, and there is no strategy that can guarantee a win or recover money that has already been lost.

Before you play, consider whether gambling is suitable for your circumstances. You should only gamble with money that you can afford to lose after essential costs such as rent, mortgage payments, food, bills, education and other commitments have been covered. Never use borrowed money, credit intended for essential expenses or funds set aside for someone else to gamble.

Gambling outcomes are determined by chance or by the rules of the relevant game. Previous results do not change the odds of future results. A losing session does not make a win more likely, and a winning session does not guarantee that future play will be successful. Avoid systems or claims that suggest losses can always be recovered.

Basic safer play principles

• Set a spending limit before you begin and do not increase it during a session.
• Set a time limit and take regular breaks away from the device.
• Keep gambling separate from essential household money and savings.
• Do not gamble when you are upset, tired, stressed, intoxicated or under the influence of drugs.
• Do not chase losses by increasing stakes or playing for longer.
• Keep a record of deposits, withdrawals, wins and losses so your activity remains clear.
• Balance gambling with work, family, social activities, exercise and other interests.
• Only use an account that belongs to you and never allow another person to gamble through it.

Depending on the services available to you, Bonza96 Casino may provide account or safer gambling features designed to help you monitor and control your play. These features can support good habits, but they are not a substitute for personal judgement or professional advice. Read the information shown in your account carefully and choose settings that reflect an affordable limit.

Deposit and spending limits

A deposit or spending limit can restrict the amount added to an account over a selected period. Set a limit before gambling and consider making it lower than the maximum permitted by the service. A limit should be based on your budget, not on the amount you hope to win. If a change to a limit requires a waiting period or other process, allow that process to take effect before continuing to play.

Time reminders and activity checks

Time reminders, session information and account history can help you recognise how long you have been playing and how much money has been used. Check your activity regularly, particularly if you play frequently or for long periods. If you are surprised by the time or money spent, stop playing and review your habits before accessing the account again.

Time-outs and breaks

A temporary time-out can create space away from gambling. Use a break if you feel distracted, frustrated or tempted to continue beyond your planned limit. During a break, remove gambling apps or shortcuts where practical, avoid gambling advertising and spend time on an activity that supports your wellbeing.

Self-exclusion

Self-exclusion is a stronger option for anyone who wants to stop gambling for a defined period or longer. If you request self-exclusion, follow the instructions provided through the relevant account or support process and do not create another account to bypass the restriction. Self-exclusion may apply to a particular service or operator, so ask an independent support service about broader exclusion options if you need help across multiple gambling providers.

Gambling harm can develop gradually and may affect finances, relationships, employment, study, physical health and emotional wellbeing. It is not necessary to wait for a crisis before seeking help. If gambling is causing concern, taking action early can make it easier to regain control.

Possible warning signs

• Spending more time or money gambling than you intended.
• Trying to win back losses by playing more often or using larger stakes.
• Borrowing money, selling belongings or missing payments to continue gambling.
• Hiding gambling activity, deposits, losses or account statements from family or friends.
• Feeling restless, irritable or anxious when trying to cut down or stop.
• Thinking about gambling during work, study, family time or other important activities.
• Neglecting sleep, health, relationships or responsibilities because of gambling.
• Gambling to escape stress, sadness, loneliness, anger or other difficult feelings.
• Making repeated promises to stop or cut back but finding it difficult to do so.
• Feeling guilt, shame, hopelessness or distress after gambling.

One warning sign can be enough reason to pause and review your gambling. Consider stopping deposits, closing or restricting access to your account, and telling someone you trust what is happening. A trusted person can help you set practical boundaries, review finances and stay accountable while you seek further support.

If you have lost money

Do not try to recover losses by chasing them. Continuing to play usually increases the risk of further loss and can make decision-making more difficult. Stop the session, record what has happened and avoid making financial decisions while upset. Contact your bank or financial counsellor if you need help managing payments, debts or access to funds.

If gambling is affecting you or someone close to you, confidential help is available in Australia through independent gambling support services. Gambling Help Online and state or territory gambling support services can provide information, counselling and practical guidance. Financial counsellors can assist with budgeting and debt concerns, while a qualified mental health professional can help with stress, anxiety, depression or other issues connected with gambling.

You do not need to manage the situation alone, and you do not need to prove that your gambling is severe before asking for help. Support may also be available for family members and friends who are affected by another person's gambling. If you are in immediate danger or believe you may harm yourself, contact emergency services or an appropriate crisis service without delay.

Steps you can take today

1. Stop gambling and do not make further deposits while you consider your next step.
2. Use available account limits, time-outs or self-exclusion options.
3. Tell a trusted person and ask them to help you maintain your plan.
4. Remove saved payment details and reduce easy access to gambling accounts where practical.
5. Review your bank statements and make a realistic budget for essential expenses.
6. Contact an independent gambling support service or financial counsellor.
7. If you are concerned about your mental health or safety, seek urgent professional assistance.

Account and personal safety

Protect your account by keeping your password private, using a strong and unique password, and signing out on shared devices. Do not share login details or payment information with another person. If you believe someone has accessed your account without permission, stop using it and contact the available customer support channel through the Bonza96 Casino website. Do not send sensitive information through an unverified message or website.

Players should also check the legal and age requirements that apply in their location before using an online gambling service. Gambling is intended for adults who are legally permitted to participate. Bonza96 Casino may apply identity, account, payment and safer gambling checks as part of its operating procedures. Providing accurate information and responding to account requests helps support a safer environment.

Responsible gambling is an ongoing process. Review your limits regularly, take breaks and be honest with yourself about the effect gambling has on your money, time and wellbeing. If gambling is no longer enjoyable or remains difficult to control, the safest choice is to stop and seek independent support.